Protect Your Property With a Professional Security Systems Company in Nashville, TN, and the Middle Tennessee Area

SafetyThe safety added to local state and federal law enforcement is very

I would give 6 stars if I could. Tim Reid ,Owner, takes pride in delivering exceptional customer service. There is NO COMPARISON to big outfits like Customizer Security Solutions. The Alarm Company uses the latest technology, has impeccable service, and is always available to answer questions. This is the way a business should be run...professional, knowledgeable, and responsive. I highly recommend.

I can't say enough good things about Customized Security Solutions. Tim and his team are the best of the best. They are knowledgable about the latest technology, but do not hard sell more than you want or need. They are problem-solvers. I highly recommend them!

Only one year contract

I Had all my own equipment and had trouble finding someone to professionally install it for me. When all the other security companies said, "No." Tim stepped up and was a firm 'Yes!" They scheduled me promptly, and even bumped me up by two days, which was quite nice! Then the installers showed up, and Tyler and Eric did a fantastic job with installation! Courteous, and Professional all the way! Top Notch! Would HIGHLY recommend!!!

as a customer they are 50 stars...as a sales representative....same

Customized Security Solutions is top notch - A+++ in every way. They deserve more than 5 stars - a “10” in each category. Tim Reid is a true professional - knowledgeable, courteous, patient, reliable and trustworthy - he goes above and beyond. He took time with our many questions and accommodated our tight time schedule. Jeremy was also excellent. The two technicians, Eric and Tyler, were extremely competent, respectful and pleasant. The complicated system was installed thoroughly and efficiently given the short time window in which to complete the work. When there was a need for an adjustment to the system, given the complexities in such an installation, Tim was readily accessible and responsive, and the techs returned to make the adjustments in a day given our limited time frame. The work is superb. It is not just the quality but also the enthusiastic manner in which the work is done. Tim and his team are so genuine. They are conscientious and committed to do each job with excellence. We immediately felt comfortable with Tim and knew we made the right choice. We highly recommend without hesitation Customized Security Solutions! You will not be disappointed. You will be more than satisfied with the work and with Tim and the team. We only wish that Tim and team were also in other lines of business, as it will be difficult to find other businesses with such high caliber work and people. We wish this company all the success in the world. It deserves the highest accolades for a job so well done. Thank you Tim and team!!! You are the best! For anyone reading these comments in search of the services of such a company, please do not look elsewhere. This is the one and only company you should use! You will be 100% satisfied and so impressed with the quality of the work, and most importantly, with the people.

Customized Security Solutions is a top notch - A+++ in every way. They deserve more than 5 stars
a "10" in each category. Tim Reid is a true professional - knowledgeable, courteous, patient, reliable and trustworthy - he goes above and beyond. He took time answering our many questions and accommodated our tight time schedule. Jeremy was also excellent. The two technicians, Eric and Tyler, were extremely competent, respectful and pleasant. The complicated system was installed thoroughly and efficiently given the short time window in which to complete the work. When there was a need for an adjustment to the system, given the complexities in such an installation, Tim was readily accessible and responsive, and the techs returned to make the adjustments in a day given our limited time frame. The work is superb. It is not just the quality but also the enthusiastic manner in which the work was done. Tim and his team are so genuine.
They are conscientious and committed to do each job with excellence. We immediately felt comfortable with Tim and knew we made the right choice. We highly recommend without hesitation Customized Security Solutions! You will not be disappointed. You will be more than satisfied with the work and with Tim and the team. We only wish that Tim and team were also in other lines of business, as it will be difficult to find other businesses with such high caliber work and people. We wish this company all the success in the world. It deserves the highest accolades for a job so well done. Thank you Tim and team!!! You are the best! For anyone reading these comments in search of the services of such a company, please do not look elsewhere. This is the one and only company you should use! You will be 100% satisfied and so impressed with the quality of the work, and most importantly, with the people.

This is my first time getting an alarm system installed and this company really set the bar high! They took me through all of the options, fully answered my questions and made me feel comfortable with my decision the whole time. The installation process was easy and the guys who installed were friendly and helpful. Will definitely recommend this company and use them again!

Great communication and very informative, would highly recommend for home security!!

Had a great experience with Tim and Brandy at Customized Security Solutions. Communication couldn't have been easier!

Eric and Heath were absolutely wonderful. They solved our security camera issues most professionally and a great attitude throughout. I would highly recommend these two gentlemen.

Customized security solutions and Tim Reid were amazing at installing my security system in a timely manner as well as explaining how it all works! Their customer service was excellent, and you can tell they truly care about their work and the people they help to protect. I would highly recommend them to my friends and family.

Tim Reid and his tech, Eric, did an amazing job installing our security system. My home and also my studio is safer due to their diligent efforts and attention to detail. I would highly recommend them to all my friends and family. Outstanding job Guys. Thank you.

The best service ever!!!!!

This company is far the best I've dealt with in a long time. Tim Reid was very responsive and acted very quick to our issues with the cameras. The technician Eric that came out to our house was very knowledge and very polite in response to my questions. Please call these guys for your security needs.

I decided I was NEVER going to live in a house Unprotected the rest of my life. Terry Rayburn was my rep and what a nice man. We had an issue with the thermostat and the company took a bit to make it work and they were successful. The owner had to help with my unit but he never gave up! We cannot be happier...Signed Kevin, Lisa, Zack, Chip (the cat) and T. S. (The other cat)

Great customer service. Easy to work with and made the options clear and easy to follow.

Great customer service. Easy to work with and made the options clear and easy to follow.

Great customer service and knowledgeable techs ! Thank you 😊

Tim Reid and his tech, Eric, did an amazing job of installing a security system at my home. I have an art studio that I was afraid would be problematic to add security to but they took it all in stride. They evaluated my property, assessed my needs and did the install flawlessly and professionally to my home as well as to my studio. Eric made sure I was very comfortable with the system before he left. I was very impressed with their promptness, courtesy and professionalism. I would highly recommend them to anyone needing to add security to their property. Thank you Guys. I feel so much safer now.

Great customer service. Very professional install and the tech, Eric, made sure I was comfortable with the system before he left. They did an awesome job start to finish. I would have no problem recommending this company to anyone needing a security system. They helped me decide exactly what I needed and then promptly provided it. What more could I ask for??

Tim will take the business of your security personal.

My wife and I recently purchased a new home in Hendersonville. It was providence that our salesperson Nichole showed up at the door after I was discussing ADT vs Comcast earlier that day for our security needs. Nichole was very professional and personable, and she thoroughly went over the advantages of an ADT system vs the competitors. (She also gave us some tips regarding the local area which turned out to be great!). Two days later, our installer Eric showed up, and the great service continued. He was respectful, courteous, and demonstrated great care while installing the system. Overall, I would so far rate this company "5 stars" and have nothing but compliments for both Nichole and Eric!

Tim and his team were outstanding. We had a break-in, and were searching for a security system. Tim was excellent to work with, and his team were wonderful in getting the system up and running on a Friday afternoon. They were concerned and wanted to make sure we felt safe in our home. They worked late into the evening to make sure the system was set up. Tim did not do a hard sell/pushy presentation as some of the other companies did. ADT has been around for many years, and Tim and his company provide the best service out there!

Tim has been great, responsive, and done a lot for us.

I used to be the head of security for a major fortune 100 company, so I have experience in this field. They stuck through with me till the wee hours of the morning to make sure that everything was set up and done correctly. They are very customer centric. They have defiantly won my business,